Cary, NC

Came back and replaced breaker everything is running smoothly now.

Need to come back

Needs to reschedule

Found upstairs system low on r22 charge. Customer has a leak in coil. Also found upstairs single start assembly reading below manufacture specs. Told customer every time system starts the blower motor is getting damaged. Also found drain line clogged upstairs with pan full of water. Found upstairs flame safety system reading below manufacture specs. Found middle floor dual start assembly completely out. Found downstairs contactor assembly pitted. Found downstairs single start assembly reading below manufacture specs. Told customer every time system starts the blower motor is getting damaged. Found outdoor coils dirty. Gave customer options to make repairs. Customer is going to talk to comfort advisor about replacement

Returned to charge system up. Started charging system but system didn’t take it. Customer has a bad meatering device. Will order meatering device.

Checked both systems found outdoor coils dirty. Also found duct system dirty. Have customer options to clean duct and coils. Customer only want to clean coils. Cleaned both systems coils. Found front system low on charge and coil leaking. Gave customer option to replace coil. Customer wants to leave system the way it is

York 15.25 seer air conditioner and 95% gas furnace for whole house . Use existing nest thermostats and Honeywell zone system. INSTALLATION 7-10-24

Found system low on charge. Customer has a leak in coil. Also found weak flame safety system. Gave customer options to make repairs under warranty. Customer wsn

Found leak in coil

Found bad zone motor upstairs and a bad dual start

Found system drain line clogged. Also found weak flame safety system. Will return to clear drain line and install flame safety system

Found system outdoor unit not running. Upon further inspection found bad dual start assembly. Also found outdoor coils dirty. Found duct system dirty. Have customer options to make repairs. Cleaned outdoor coils and replaced dual start assembly. System is now cooling

Found system dual start assembly replacement. Also found drain line clogged brave customer options to make repairs. Customer declined repairs

This young couple had just purchased their first home and wanted assurance that the HVAC was up to par. We did a thorough tune-up on the indoor and outdoor units including the ductwork. The system had been well-maintained and we reassured them that with annual maintenance, the air conditioner should work well for a few more years to come.

This client was in the middle of a big remodeling job and was fielding bids for replacing the HVAC. We controlled the home including the ductwork and windows and gave them our best estimate for the job comprehensive of labor, removal of the old system, and certification costs. The customer was impressed by our competitive pricing.

This beautiful Stately home was in need of some serious ductwork. Our experts at Heroes will carefully clean and repair all ducts to remove dust, allergens, and even mildew. The client was surprised at how much the Indoor Air Quality had improved after our intervention.

Found system outdoor unit not running. Upon further inspection found bad contactor assembly. Replaced contactor assembly. System is now cooling

Found system low on charge. Told customer he had a leak in coil. Gave customer options to make repairs. Customer wants to wait

Found system low on charge. Also found water protection switches not working. Customer has a leak in indoor heat transfer coil. Gave customer options to make repairs. Will follow up with customer tomorrow

Found system drain line clogged. Also found contactor assembly pitted. Found single start assembly reading below manufacture specs. Found bad heater kit. Cleared drain line and system ac is now running

Preformed full system tune up. Checked duct system for growth and leaks. Checked blower amps 3.3. Checked heater kit 42. Checked compressor amps 6.7. Checked outdoor fan amps 1.5. Checked pressures 260/115

Preformed full system tune up. Checked duct system for growth and leaks. Checked blower amps 3.2. Cleared drain line. Checked combustion system amps .97. Checked flame safety system 2.3. Checked all safeties. Checked compressor amps 5,7. Checked outdoor

Preformed full system tune up. Checked duct system for growth and leaks. Found growth in duct system. Checked combustion system.59. Checked flame safety system 2.2. Checked blower amps 3.3. Checked single start assembly 5/5. Checked outdoor fan amps .62. Checked compressor 6.2. Checked dual start assembly 48.5/5. Checked r22 pressures and pressures are low. Customer has a leak in coil. Comfort advisor will give options for replacement

Found system low on charge. Customer has a leak in coil

Found system low on charge