Clayton, NC

Checked both heat and ac everything was in factory range and pressures looked good on both units found contacter pitted on downstairs Goodman unit told costumer and they want to wait for it to completely go bad.

Found upstairs system low on charge. Customer has leak in coil. Also found outdoor compressor not running for downstairs system. Found bad dual start assembly on downstairs system. Also found single start assembly downstairs reading below manufacture specs. Told customer every time system starts the compressor and both indoor and outdoor fans are getting damaged. Replaced both single and dual start assemblies downstairs under warranty. Will order indoor coil for upstairs and return to install

Found upstairs system compressor not pumping right. Will order compressor under warranty

Found lower wire. Tighting wire for upstairs system and system is cooling normal.

Found bad dual start on upstairs unit I replaced it

Goodman 15.2 seer heatpump system for whole house. New Honeywell thermostats, ductwork cleaning and dryer vent cleaning.

Found system outdoor unit not running. Upon further inspection found bad dual start assembly. Told customer every time system try’s to start the compressor and outdoor fan are both getting damaged. Also found pitted contactor assembly. Found dirty duct system and. No vapor barrier. Gave customer options to make repairs. Customer only wants to replace dual start assembly. Replaced dual start assembly. System cut back on. Checked pressures and system is cooling at is time

Checked through system everything looked good.

Found system compressor not running. Upon further inspection found bad dual start assembly. Unable to replace dual start assembly due to weather. Will return Tom to replace assembly

Goodman 15 seer heatpump system for 2nd floor

Preformed full system tune up. Found no vapor barrier. Found growth in duct system. Comfort advisor will reach out to customer to set up appointment

York heatpump system for 1st floor

Found downstairs system constantly running heat upon further inspection found bad thermostat. Bypassed thermostat to get ac to run. Ac cut on. Found system low on charge. System is leaking at indoor coil. Also found bad heater kit. Gave customer options to make repairs. Comfort advisor will send options for replacement

Checked downstairs system and found outdoor exhaust fan motor bad. Also found growth in duct system. Gave customer options to make repairs. Customer said he will call later with his decision

Preformed full system tune up. Checked duct system for growth and leaks. Checked blower amps 3.2. Checked heater kit amps 41. Cleared drain line. Cleaned coil. Checked compressor amps 6.4. Checked outdoor fan amps 1.34. Checked pressures 175/115

Preformed full system tune up. Checked duct system for growth and leaks. Checked all safeties and cleaned outdoor coil. Checked blower amps 2.56. Checked heater kit amps 40. Checked outdoor fan amps 1.0). Checked compressor amps 6.78. Checked refrigerant pressures 275/120

Preformed full system tune up. Checked duct system for growth and leaks and found growth in duct system. Checked combustion system amps .6. Checked flame safety system 2.8. Checked blower motor amps 3.4. Cleared drain line. Cleaned coils. Checked compressor amps 6.5. Checked outdoor fan amps 1.06. Checked refrigerant pressures 230/90. Found system low on charge. Customer has a leak in coil. Gave customer options to make repairs under warranty will follow up with customer later.

Found downstairs water protection switch not sitting right. Fixed switch system water protection switch is operating normal at this time

Found system compressor bad upon arrival. Customer needs to replace compressor. Told customer they are running mainly off there electric heat which is raising the power bill. Also found duct system real dirty with black growth that looks like mold. Gave customer options to make repairs and clean out fu t system. Customer has to send to landlord for approval

Found downstairs not blowing heat. Upon further inspection found zone motor loose. Tighting motor up and system is blowing heat

Preformed complete system tune up on all 3 systems. Checked blower motor for leaks. Found growth in all 3 systems duct systems. Blower amps 1-2.02 2- 1.2 3- 1.8 heater kit 2-19 3-19. Refrigerant pressures 2-200/0. 3- 300/90. Dual start assembly 1-28.72/4.9 out of 30/5. 2-35/5 out of 35/5. 3-40/5 out of 40/5. Compressor amps 2-6.8 3-6.4. Outdoor fan amps 2-.9 3-.79. Flame safety system 1-2.5. Ignition system 1-78. Single start assembly 1-6.5/7.5 Found middle floor outdoor txv bad. Will order txv under warranty. Found first floor single start assembly reading below manufacture specs. Told customer every time system starts the blower motor is getting damaged. Also found ignition system going bad. Found contactor assembly contacts pitted. Gave customer options to make repairs. Customer is going to talk to comfort advisor about replacement

Arrived to perform heating system maintenance. System is 2017 ICP heat pump which services the whole home. Performed test/inspection of all heating components along with heating operation. Also tested auxiliary heating and defrost systems. Unit is operating properly at this time however there are some concerns within the system. While performing maintenance I found the contactor assembly failing. Also found the compressor starting amperage high which can reduce the life of the compressor and cause premature failure. Also found the crawl space with high humidity and black mold starting to grow on joists in the crawl space. Provided information to tenant and discussed all repair options. Tenant will speak with homeowner. Thank you for choosing Heroes Heating And Cooling!

Here the bypass needed an adjustment to operate properly, and a suspected drain freeze happened. The customer stated this has happened before, and parts of the drain are not insulated, along with the drain on the outside of the home.

Here a fall maintenance performed on a 90% furnace, and all values recorded are within manufacturing specifications. The amp draw on the combustion fan is .25 amps indoor fan 1.77 amps flame sensor 4.0 mili volts, and the igniter was recorded at 60 ohms. The heat rise is 44* within specifications. As of now the system is running in normal operation in heat. Renewal of Heroes priority membership

Arrived due to no heat. System is 2014 Rheem heat pump which services the second floor. Upon arrival found system operating in emergency heat. Switched system to normal heat operation. Upon operation heat would run for about 60 seconds then reset. Checked wiring and and thermostat. Also checked outdoor heat pump. Found outdoor control board intermittently operating. Board would reset power at times then run properly. Recommend replacing control board as well as low dual start assembly.