Local Reviews
for Youngsville, NC
Our Reviews by City
Phenomenal Service!!
Tim - Youngsville, NC 27596
Cameron was fantastic and knowledgeable!
Jade R.
Arrived to perform 2 system heating maintenance. Systems are 2021 Coleman heat pump which services the second floor of the home and 2018 Goodman heat pump package system which services the first floor of the home. Performed inspection/test of all heating components along with heating operations for both systems. During maintenance of the second floor system I found the compressor with high starting amperage which could damage/cause the compressor to fail. System is heating properly at this time. During maintenance of the first floor system I found several issues. The dual start assembly is failing as well as the voltage distribution system being pitted from arching. Also found the compressor with high starting amperage. Lastly found the indoor air movement blower with severe bacterial contamination which is adversely affecting the air quality in the home. Provided all findings to the homeowners and discussed repair options along with other indoor air quality solutions. Homeowners
Jade R.
York 14 seer gas package system for first floor. York 15 seer air conditioning system and 95% gas furnace for second floor.
Jade R.
Arrived to perform cooling maintenance. Systems are 2021 Coleman gas pack which services the first floor of the home and 2021 Coleman Ac/Furnace which services the second floor of the home. Performed test/inspection of all cooling components along with cooling operations. Also cleared all drain lines and cleaned all coils. Systems are operating at manufacturer’s specifications at this time. Recommend installing surge protection due to the upcoming storm season. Thank you for choosing Heroes Heating And Cooling and allowing us to Save The Day!
Jade R.
Arrived to perform 3 system cooling maintenance. Systems are 2021 Coleman heat pump which services the second floor of the home, 2015 Rheem AC/Furnace which services the first floor of the home and 2017 TraneAC/Furnace which services the basement of the home. Performed test/inspection of all cooling components along with cooling operation. Also cleared all drains and cleaned all coils. Systems are operating at manufacturer’s specifications at this time. Recommended installed air purification systems to improve air quality in the home. Thank you for choosing Heroes Heating And Cooling and allowing us to Save The Day!
Jade R.
Arrived due to continued issues with AC system after major repairs. Today’s diagnostic revealed a failed air movement control for the second floor. Control was stuck in the closed position which would not allow airflow to the second floor. This would result in the AC still freezing over when first floor thermostat satisfied temperature demand. Replaced second floor air movement control as a courtesy however I recommend replacing the first floor air movement control as these components are the same age and tend to fail closely together. System is operating properly at this time. Thank you for choosing Heroes Heating and Cooling and allowing us to Save The Day!
Cameron B.
Found system frozen. Customer has a restriction in coil and meatering device. Also found water in drain pan. Customer has a clogged drain line. Also customer has no safety drain line switch. Also noticed customer has no thermostat whip. Will return to make repairs