Smithfield, NC

Retapped dryer vent duct when I first arrived ductwork and unit was replaced in 2023 both the unit and ductwork was in great condition. Air purifier has also been installed on the unit.

Preformed full system tune up. Checked heat and ac and found single start assembly reading below manufacturer specs. Told customer every time system starts the blower motor is getting damaged. Also found media filter clogged. Gave customer options to make repairs. Customer said she will follow back up

14 seer Goodman heatpump package system. New foundation pad, new Honeywell thermostat.

Preformed full system fall tune up. Everything is within manufacturing specs. Customer needs to renew agreement

Checked all parts on heat and ac everything is in factory range pressures look good and everything is clean

Found system drain line clogged. Cleared line and system is operating normal

Install 14 seer heatpump system for second floor. 14 seer heatpump package system for first floor. All new ductwork. Reinstall existing I-wave

Checked through system everything looked good.

Preformed full system tune up. Checked duct system for growth and leaks and found system full of growth. Checked blower amps 2.6. Checked heater kit amps 40. Checked refrigerant pressures 250/135. Checked compressor amps 9.38. Checked outdoor fan amps .78. Found no vapor in crawl space. Customer did not want to see options right now

Preformed full system tune up. Checked duct system for growth and leaks. Checked blower amps 1.3. Checked heater amps 40. Checked refrigerant pressures 375/125. Checked compressor amps 7.8. Checked dual start assembly 40/4.9. Checked outdoor fan amps .78

Checked full system. Blower motor 2.6 amps. Checked complete duct system. Single start assembly 6.9/7.5 Heater kit was 40 amps. Checked all safety switches. Refrigerant pressures 325/110 r410a. Compressor amps 7.8. Outdoor fan amps 1.3. Defrost mode works. Found single start assembly reading below manufacture specs. Told customer every time system starts the blower motor is getting damaged. Found no surge protection. Gave customer options to make repairs and renew heroes agreement. Customer will call back

Fall maintenance performed on two heat pump systems. The upstairs heat pump has amp draw’s all within tolerance, and are as follows. Indoor fan 1.80 heat strips bank1 20.31 bank2 19.37 compressor 6.50 outdoor fan.66 suction pressure at 80psi discharge 305psi, and the dual start assembly at 44/5. The downstairs heat pump package unit has a issue with the thermostat, and a couple wires are off the terminal block of the system. A recommendation will be given for correction of this issue. All amp draws are within tolerance on the unit, and are as follows compressor 6.01 outdoor fan.52 indoor fan 1.46 heat strips bank1 17.43 bank2 22.70 dual start assembly is within manufacturing specifications at 44.1/5.0uf. The upstairs return plenum has excessive dust inside it, and a P-Mac filter will also be recommended.

Here during the inspection of the system a list of things need attention. The heat pump contactor is pitted, and the dual start assembly is below manufacturing specifications. Replacement for these two components is recommended to stop the system from tripping the breaker. All amp draws were recorded, and found to be within tolerance. The supply plenum Needs to be sealed to the air handler, and one return duct outer liner is ripped. The dryer vent has disconnected under the home, and it can be reconnected with tape, and strapped to prevent it from falling. The pressures were at optimal range, and all amps are as follows compressor 6.42 outdoor fan.80 indoor fan 2.87 the dual start assembly is giving 41.1/4.1uf per manufacturing specifications plus or minus 5% is recommended for replacement. Membership was purchased

Performed heating maintenance on 2020 ICP heat pump package system. Performed test/inspection of all heating components along with heating operation. System is operating at manufacturers specifications at this time. Did find the compressor amperage high at this time. Recommend installing compressor saver to reduce compressor operating amperage which will extend the life of the compressor. Thank you for choosing Heroes Heating And Cooling!

Arrived to perform heating maintenance. System is 2020 Trane heat pump which services the whole home. System has Aprilaire zoning system which allows independent control of the first and second floors of the home. Performed inspection/test of all heating components along with heating operation, system is operating at manufacturer’s specifications at this time. Homeowner had media filter installed in July so I removed current filters in the filter grilles. Thank you for choosing Heroes Heating and Cooling!

Arrived due to no AC. System is 2000 Trane heat pump which services the whole home. Upon arrival homeowner informed me that a company had previously been out to fix the system however it worked for a couple days and quit working again. Today’s diagnostic revealed a failed exhaust removal fan long with several other issues within the system. Upon speaking with the homeowner about repairs needed homeowner stated she is going to call the previous company back out as she feels they are responsible. Thank you for choosing Heroes Heating and Cooling!

York 14 seer gas package system

Tech found unit without power. Unit is low on refrigerant, unit’s control board and transformer is bad. Multiple parts are near failure. Tech recommends unit upgrade.

York 14 seer heatpump system and new ductwork system for whole house

Will return to clean all ducts and sanitize

Found system leaking water in crawl space. Customer drain line is clogged. Also found single and dual start assemblies reading below manufacture specs. Told customer every time system starts the compressor and both fans are getting damaged. Also found contactor pitted. Found no drain line safety switch. Found duct system dirty. Gave customer options to make repairs. Customer wants to talk to comfort advisor about replacement