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Raleigh, NC

Heroic AC Repair Specialists Serving Raleigh, NC

Introducing Heroes Heating & Cooling, the HVAC superheroes who have been swooping in to protect the comfort of people in Raleigh, NC since 2016! With our specialized powers in AC repair, HVAC service, indoor air quality and commercial HVAC, we are ready to take on any challenge thrown our way. We take every job seriously - there is no threat to comfort too big or too small for us to handle.

Our level of professionalism, expertise, and training is unmatched, making us the go-to choice for residents and business owners in the area. Whether you need an emergency repair or just routine maintenance, we are always willing to go the extra mile to see the job through. At Heroes Heating & Cooling, we live up to our name by saving your day one HVAC system at a time!

Heating & Cooling in Raleigh, NC FAQs

Why is my AC making a strange noise when it runs in Raleigh, NC?

There could be several reasons why your AC is making a strange noise when running in Raleigh, NC. It could be due to loose parts, worn-out bearings, or a problem with the compressor or fan motors. Debris buildup on the outdoor unit or clogged air filters can also cause unusual sounds. In some cases, the noise may indicate a refrigerant leak or an issue with the ductwork. It's best to have a professional HVAC technician inspect the system to diagnose and resolve the issue before it leads to further damage.

To Learn What We're Really About, Check Out Our Reviews!

At Heroes Heating & Cooling, we take pride in being the superheroes of HVAC service. But don't just take our word for it - our best advertisements are the words of our satisfied customers. We invite you to join our legion of happy customers and check out their reviews and feedback below. Our customers have spoken, and their words will show you just how exciting and informative working with us can be. From installations to repairs and everything in between, our team is dedicated to providing the hero-level service that your home deserves. So what are you waiting for? Message us online or give us a call at 919-632-0402 and let us save the day for your HVAC needs!

Recent Jobs and Reviews in Raleigh, NC

Rated 4.6 out of 5 stars based on 29 customer reviews

Job Locations and Reviews

Jade R.
Jade R. Checked in
Checked through whole system everything looking good.
Raleigh, NC 27606
Cameron B.
Cameron B. Checked in
Looked through whole system found a melted disconnect in the safety box costumer wants to get it replaced
Raleigh, NC 27615
Cameron B.
Cameron B. Checked in
Checked unit found bad heater kit,contacter and dual start
Raleigh, NC 27613
Jade R.
Jade R. Checked in
Did ac tune up on 2 ac units
Raleigh, NC 27603
Cameron B.
Cameron B. Checked in
Looked at the unit found restricted meter device bad dual start and contacter talked to the customer he wants to talk to the company adviser about new unit price's.
Raleigh, NC 27610
Jade R.
Jade R. Checked in
Goodman 15 seer heatpump system for 2nd floor
Raleigh, NC 27610
Cameron B.
Cameron B. Checked in
Found system outdoor compressor is not running. Upon further inspection found bad dual start assembly. Replaced dual start assembly. System is working now. Pressures are normal.
Raleigh, NC 27616
Cameron B.
Cameron B. Checked in
Found system running normal upon arrival. Told customer if they have issues give us a call
Raleigh, NC 27604
Review
I have not received my warranty for my unit. My serial number was not matched to the new unit capacity in which I was supposed to receive. That should have been done at installation. The price I was told and the price I received were two different prices
Sandra - Raleigh, NC 27609
Cameron B.
Cameron B. Checked in
Found system completely out of charge. Customer has a leak in coil. Also found dual start assembly reading below manufacture specs. Told customer every time system starts the compressor is getting damaged. Also found both indoor and outdoor contactor assemblies pitted. Gave customer options to make repairs. Customer is going to talk to comfort advisor about replacement
Raleigh, NC 27610
Review
Was able to get a same day appointment for a repair. Cameron was the tech. We’ve had him before. Always punctual and very professional!! He explained everything thoroughly and had our AC running in no time!!!
Malinda/Patrick - Raleigh, NC 27604
Response from Heroes Heating and Cooling:

Thanks for sharing your review with us and the community.

Cameron B.
Cameron B. Checked in
Found system outdoor unit not running. Upon further inspection found bad contactor assembly. Also found dual start assembly reading below manufacture specs. Told customer every time system starts the compressor is getting damaged. Replaced dual start assembly and contactor assembly. System is now cooling
Raleigh, NC 27604
Cameron B.
Cameron B. Checked in
Preformed full system tune up. Found dual start assembly reading below manufacture specs. Also found single start assembly reading below manufacture specs. Told customer every time system starts the compressor and both fans are getting damaged. Also found contactor assembly pitted. Replaced both single and dual start assemblies. Replaced contactor assembly. System is cooling
Raleigh, NC 27617
Review
Cameron Best has been the best representative of Heroes Heating and Cooling. He is very professional, on time, and will not stop until he knows everything works .
Lisa - Raleigh, NC 27610
Response from Heroes Heating and Cooling:

It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.

Cameron B.
Cameron B. Checked in
Found hole where pump was ran not cocked up and spitting water down side of the house. Will have install crew come out and fix issue
Raleigh, NC 27610
Cameron B.
Cameron B. Checked in
Found bad heater kit. Also found dirty duct system. Gave customer options to make repairs. Customer will follow up with us
Raleigh, NC 27616
Jade R.
Jade R. Checked in
Goodman air conditioner system
Raleigh, NC 27609
Cameron B.
Cameron B. Checked in
Found system not running. Upon further inspection found system completely out of Freon. Customer has a leak in coil. Also found dual start assembly
Raleigh, NC 27609
Cameron B.
Cameron B. Checked in
System is operating normal
Raleigh, NC 27617
Cameron B.
Cameron B. Checked in
Found system frozen. Will come back tomorrow
Raleigh, NC 27614
Review
Cameron is courteous and professional
Ann - Raleigh, NC 27612
Response from Heroes Heating and Cooling:

Thanks for sharing your review with us and the community.

Cameron B.
Cameron B. Checked in
Found system water circulation pump bad. Upon further inspection found system low on charge. Customer has a leak in coil. Gave customer options to make repairs. Comfort advisor will be out to give customer options for replacement
Raleigh, NC 27612
Review
Excellent maintenance service
Emma - Raleigh, NC 27617
Response from Heroes Heating and Cooling:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Jade R.
Jade R. Checked in
Performed an AC Tune on Unit: Pressures: 130/275 Single Start: Variable Speed Blower Motor Dual Start: 39.63/5 out of 40/5 Blower Motor amps: 3.30 amps Compressor amps: 5.53 amps Fan Amps: 0.89 amps Cleared Condensation Line Cleaned Outdoor Coils Also Checked Contact Assembly
Raleigh, NC 27610
Cameron B.
Cameron B. Checked in
System is operating normal
Raleigh, NC 27617
Jade R.
Jade R. Checked in
Installed new warranty compressor for the condenser unit. Charged up system with Freon with the right amount of Freon. Made sure the AC worked before I left
Raleigh, NC 27614
Cameron B.
Cameron B. Checked in
System is heating and cooling normal
Raleigh, NC 27610
Jade R.
Jade R. Checked in
Found drain pan full of water again and saw that the water came back up all the way to the TEE near the coil, new drain line and new safety switches will be installed to fix this issue
Raleigh, NC 27610
Jade R.
Jade R. Checked in
Drain pan was full of water, took the water out of the drain pan. Flushed the drain line with nitrogen. System started working again. Recommend that if it happens again to run a new drain line.
Raleigh, NC 27610
Jade R.
Jade R. Checked in
We have to come back Monday at 8AM to do the rest of their systems. Only did one tune up today due to having trouble to access the other units cause they have locks and they didn’t have a key.
Raleigh, NC 27604
Review
Heroes is totally obsessed with customer satisfaction. They really go above and beyond to make sure my system is working perfectly and that all my questions get answered.
David - Raleigh, NC 27616
Response from Heroes Heating and Cooling:

Thank you for sharing your kind words with us. It means the world to us and to our entire team!

Review
Cameron is again professional and helpful.
Nancy C. - Raleigh, NC 27613
Review
We had a normal semiannual service, and were told a board needed to be replaced in our older heat pump unit. When the board was replaced, a plug or jumper should have been transferred from the old board to the new board, but wasn't. Also, the heat strips were disconnected and not reconnected, with the result that we had two very cold mornings. The plug was a special order, and the technician, who was also the branch manager, did not ensure expedited service, claiming there was nothing he could do to get the plug faster. Meanwhile we were heating with heat strips, which is very expensive. I called the office, and whoever I spoke to managed to get the plug expedited. Overall, the technician, Cameron Best, is very personable and courteous, but apparently not too competent. I am glad we are moving.
Aiken - Raleigh, NC 27613
Review
Excellent
RR - Raleigh, NC 27615
Response from Heroes Heating and Cooling:

We appreciate you taking the time to leave us this excellent rating! We appreciate your business!

Review
Cameron Best was excellent. Five stars. However, he found some problems (a good thing) that were not covered by warranty. Before the appointments were even scheduled, I had to pay the entire estimated amount, up front. I think this is unacceptable. My policy is not to pay until the service has been done to my satisfaction. I'm not sure I can recommend Heroes Heating and Cooling anymore.
Jay - Raleigh, NC 27613
Review
Cameron was great. However, when I balked at the annual service cost, it suddenly came down. Not the best business practice to think we’re being presented with a higher price upfront.
Nancy C. - Raleigh, NC 27613
Review
Excellent service. Technician was in constant contact with me. Technician arrived at assigned time. The problem was identified and the technician explained in detail was the issue was. Job well done.
Piney Grove A.M.E. Church - Raleigh, NC 27612
Review
Excellent Service
Michelle - Raleigh, NC 27617
Review
Great company! I call them all the time! Very kind and customer oriented!! They do great work!!
Donald Pearsall - Raleigh, NC 27610
Response from Heroes Heating and Cooling:

Thanks for sharing your rating with us and the community.

Review
Jade did a great job explaining the job and quote regarding our problem. He was thorough and courteous and I would recommend him.
Errol - Raleigh, NC 27617
Response from Heroes Heating and Cooling:

We are pleased to know your experience with us was a good one!

Review
Excellent Service
carlo - Raleigh, NC 27614
Response from Heroes Heating and Cooling:

Thanks for sharing your rating with us and the community.

Review
Excellent service. Awesome customer service.
Piney - Raleigh, NC 27612
Response from Heroes Heating and Cooling:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Review
Rocshawn kept me abreast of the status of my system as he worked through it. He is definitely knowledgeable of the system and he's a thinker. I say he's a thinker because he went through various scenarios of, if you do this, then this will occur, if you don't do this then these are the affects. Very enjoyable, very professional. Great experience!
henry - Raleigh, NC 27613
Response from Heroes Heating and Cooling:

It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.

Review
Very knowledgeable
Gary - Raleigh, NC 27617
Response from Heroes Heating and Cooling:

Thanks for sharing your review with us and the community.

Review
Hero’s provide excellent service but for a brand new unit to need a new part after just a few months is disappointing 🙁
Mary - Raleigh, NC 27614
Review
Excellent service provided. Technician arrived on scheduled time. He explained everything as he serviced the unit.
Piney Grove A.M.E. Church - Raleigh, NC 27612
Review
Jade Robinson was prompt, efficient and very professional.
Lisa - Raleigh, NC 27610
Response from Heroes Heating and Cooling:

Your feedback is greatly appreciated. Thanks for the positive review!

Review
great service
Stan - Raleigh, NC 27616
Review
Great service!!
Malinda/Patrick - Raleigh, NC 27604
Review
He was supposed to call me about an issue with my circuit breaker and he did not
Ann - Raleigh, NC 27612
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