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Wake Forest, NC

Masterful AC Repair Service in Wake Forest, NC

Welcome to Heroes Heating & Cooling! We are the HVAC superheroes protecting the comfort of people in Wake Forest, NC since 2016. Our mission is to swoop in and save the day with HVAC repair, installation, and maintenance services. But we don't stop there – we also provide indoor air quality services and commercial HVAC solutions. Our team of professionals is dedicated to keeping our customers comfortable, no matter what. We take pride in our expertise and training and are always willing to go the extra mile to see a job through. Don't settle for anything less than a superhero for your AC repair and HVAC service needs – call Heroes Heating & Cooling today!

Find Out What Your Neighbors In Wake Forest Are Saying!

At Heroes Heating & Cooling, we strive to deliver heroic HVAC service to our customers. But don't just take our word for it - our best advertisement is the words of our satisfied customers. We're excited to share their glowing reviews and customer feedback with you so that you can learn more about what we do. From the speedy response times to the expert repairs and installations, our customers are consistently impressed with our superior service. So, we invite you to read their reviews and see for yourself why we're the ultimate HVAC superhero team. And when you're in need of any HVAC services, you know who to call - Heroes Heating & Cooling, where every customer is a hero in our eyes. Send us a message online or give us a shout at 919-632-0402 today!

Local Reviews
for Wake Forest, NC



Jade R.

Jade R.

York 14 seer gas package system with ductwork cleaning

Near Richland Dr, Wake Forest, NC 27587
Cameron B.

Cameron B.

Found downstairs system electronic circuit system going bad. Also found dual start assembly reading below manufacture specs. Told customer every time system starts the compressor is getting damaged. Also found flame safety system weak. Found blower motor and duct system caked with growth. Gave customer options to make repairs. Customer is going to talk to comfort advisor about replacement

Near Richland Dr, Wake Forest, NC 27587
Cameron B.

Cameron B.

Found upstairs combustion system going bad. Also found downstairs dual and single start assemblies reading below manufacture specs. Will order parts and return to replace

Near Rivermead Ln, Wake Forest, NC 27587
Jade R.

Jade R.

Arrived due to no heat. System is 2010 Goodman gas package system which services the first floor of the home. Upon arrival found system control board with error LED. Diagnostic revealed a failed combustion removal system. Informed homeowner of findings and discussed repair options. Homeowner elected to proceed with replacement of the combustion removal system along with renewing 2 system maintenance agreement. Will have office to order parts and schedule return repair. Returned today 12/04/23 to replace combustion removal system. Removed failed components and installed new combustion removal system. Tested system operation, system is operating within manufacturers specifications at this time. Thank you for choosing Heroes Heating And Cooling and allowing us to Save The Day!

Near Heartland Dr, Wake Forest, NC 27587
Jade R.

Jade R.

Replaced combustion removal system.

Near Heartland Dr, Wake Forest, NC 27587
Jade R.

Jade R.

Arrived to perform 3 system heating maintenance. Systems are 2022 Coleman Furnace/AC which services the second floor of the home, 2016 Trane Furnace/AC which services the first floor of the home and 2018 Goodman heat pump which services the basement of the home. Performed test/inspection of all heating components and heating operations. Also cleaned burners and flame safety systems for both furnaces. During he maintenance I did find some areas of concerns within the systems. I found the first floor furnace with a failing flame safety system as well as failing combustion removal system. During check of the basement system I found the dual start assembly getting weak. Informed homeowner of findings and discussed repair options. Homeowner elected not to proceed with any options at this time. Thank you for choosing Heroes Heating and Cooling!

Near Loghouse St, Wake Forest, NC 27587
Jade R.

Jade R.

Arrived to perform heating maintenance. Systems are 2022 Coleman heat pump which services the second floor and 2019 Rheem heat pump package unit which services the first floor of the home. Performed inspection/test of all heating components along with heating operation. Found both systems operating at manufacturer’s specifications at this time. Recommended installing air purification system to keep the air in the home sanitized and germ free!

Near Laurelford Ln, Wake Forest, NC 27587
Jade R.

Jade R.

Performed 2 system promo tune up on. Systems are 2016 Bryant Furnace/AC which services the second floor and 2017 Bryant gas pack which services the first floor of the home. Performed test/inspection of all heating components along with heating operations. Systems are heating the home properly at this time however there are some areas of concerns within the systems. Found the first floor system with a failing combustion removal system. This motor is operating well below manufactures specifications. Also found the second floor flame safety system weak. These components will cause the system to fail when components fail. Informed homeowner of findings and provided estimates for repairs.

Near Snyder Ln, Wake Forest, NC 27587
Jade R.

Jade R.

Here a fall maintenance performed on a 80% furnace, and as of now the system is running efficiently in heat. All Amp draws are within tolerance, and are as follows Indoor fan 2.23 combustion fan .97 flame sensor giving 7.1 mili volts igniter giving 48.8 ohms. The heat rise is 56* which is within tolerance, and the air purifier is functioning as of now.

Near Iyar Way, Wake Forest, NC 27587
Jade R.

Jade R.

The system is now running in both modes without fault.

Near W Chestnut Ave, Wake Forest, NC 27587
Jade R.

Jade R.

York 14 seer gas package system

Near Angel Star Ln, Wake Forest, NC 27587
Jade R.

Jade R.

Arrived due to no heat. System is 2019 Rheem gas pack which services the whole home. Today’s diagnostic revealed a failed indoor blower motor. Spoke to homeowner about findings and discussed repair options along with system retirement options due to homeowner’s experience with the system and the constant breakdowns. Homeowner would like to meet with project manager to further discuss system retirement. Appointment set for tomorrow 11/07/23 between 12-2. Thank you for choosing Heroes Heating And Cooling!

Near Angel Star Ln, Wake Forest, NC 27587
Jade R.

Jade R.

Checked system. Found all filter dirty. Removed filters. Could not duplicate noise

Near Laurelford Ln, Wake Forest, NC 27587
Jade R.

Jade R.

Arrived to perform heating maintenance. Systems are 2015 Carrier gas pack which services the first floor of the home and 2015 Carrier heat pump which services the second floor of the home. Performed inspection/test of all heating components and heating operations of both systems. Homeowners were aware of first floor system being non-operational in heat mode due to the failure of the combustion removal system. Would need to replace components to restore operation of the heat. During maintenance of the first floor system I found the air handler/ducting system with severe bacterial contamination. System does have a air purification system however the UV bulb has failed. Bulb replacements are recommended every 1-2 years. Informed homeowner of all findings and discussed repair options. Also discussed our financing options which include an 18 month/0% interest option. Homeowners will review options and make a decision at a later time. Thank you for choosing Heroes Heating And Cooling!

Near Steeple Run Dr, Wake Forest, NC 27587
Jade R.

Jade R.

Arrived to perform 2 system heating maintenance. Systems are (2) 2018 Lennox AC/Furnaces which service the first and second floors independently. Performed test/inspection of all heatingcomponents along with the heating operations. Also cleaned flame safety systems and burners of furnaces. Systems are operating properly at this time however there are some components in danger of failing within the system. I found the dual start assembly as well as the contactor assembly for the second floor system operating outside of manufacturer’s specifications. Thank you for choosing Heroes Heating And Cooling!

Near Sprouted Ln, Wake Forest, NC 27587
Jade R.

Jade R.

York 15 seer air conditioning system and 80% gas furnace. New duct system . Add IWave air purifier.

Near W Chestnut Ave, Wake Forest, NC 27587
Jade R.

Jade R.

Here a couple issues to report on this fall maintenance of a furnace. The combustion fan is over amperage, and on the cooling side a apparent leak is present with lower than optimal pressures. The system is filled with dust, and dirt. The supply duct has multiple leaks, and the system due to the age. Replacement is recommended, and also because of efficiency of the system. All other amp draws are within tolerance indoor fan motor 2.86 single start assembly is giving what it’s rated for at 12.7uf induce draft fan is over amperage at 3.59 rated for 1.9 amps compressor at 4.32 outdoor fan at .68 suction pressure at 40psi 28* discharge 140psi of R-22. Dual start assembly is giving what it’s rated for at 29.4/5 uf. The heat rise is within tolerance at 45*.

Near W Chestnut Ave, Wake Forest, NC 27587
Jade R.

Jade R.

Maintenance (2 system: Rheem) (Fall Tune Up) Started in the attic. checked the drain line, seen some water in it, the homeowner said one of them was clogged real bad from work they did around the systems recently so i cleared all the drain lines once i went outside and 2 was clogged up pretty bad, checked the drain pan, got the blower motor amps, the delta T on the first unit upstairs was an 18.2 degree difference and 17.5 degree difference for the 2nd unit. Turned the units on outside let them both run for awhile before checking pressures when I checked the pressures everything was normal, check the components, and found one of the dual start assembly’s was under range so i recommended for her to get it replaced next spring or so. Other than that, everything checked out just fine and the systems are ready for the colder months ahead!

Near Moultonboro Ave, Wake Forest, NC 27587
Jade R.

Jade R.

A two system heat pump fall maintenance performed, and Both systems are running efficiently in heat. The upstairs air handler has excessive growth, and dust within the system, and products will be recommended to keep the system clean. Also kill the growth forming in the cabinet. All amp draws are within tolerance, and are as follows for upstairs. Indoor fan motor 1.39 single start assembly at 9.9 uf 5kw heat strip at 17.24 amps compressor 4.18 outdoor fan motor .59 suction pressure 150 discharge 380 psi, and the dual start assembly is giving what it’s rated for at 29.6/5.1uf. Downstairs indoor fan motor.73 compressor 4.70 outdoor fan motor .72 dual start assembly at 34.6/5.0 well within manufacturing specifications. Suction pressure 145psi discharge 400psi.

Near Briarwood Pl, Wake Forest, NC 27587
Jade R.

Jade R.

Arrived to perform heating maintenance. Systems are 2010 Goodman gas pack which services the first floor of the home and 2020 Goodman heat pump which services the second floor of the home. Performed test/inspection of all heating components and heating operations of the systems. Also cleaned flame safety system and burner areas of the gas pack. Systems are operating properly at this time. Spoke with homeowner about renewing maintenance membership, homeowner stated he will make a decision at a later time. Thank you for choosing Heroes Heating and Cooling!

Near Heartland Dr, Wake Forest, NC 27587
Jade R.

Jade R.

Arrived to perform heating maintenance. System is 2015 Lennox Furnace/AC which services the whole home. System has 2 zone Honeywell zoning system which allows for independent control of both floors. Performed test/inspection of all heating components along with heating operation. Also cleaned flame safety system and burner area of furnace. System is operating properly at this time however there are some concerns with the system. Found the single start assembly operating outside of manufacturer’s specifications. This can lead to failure of the blower motor. Also found the flame safety system getting weak which can lead to failure of the furnace. Lastly found the system with no secondary water safety switch and the ducting system contaminated with dirt/debris. Informed homeowner of all findings and discussed repair options along with duct cleaning options. Homeowner will review options with her husband then make a decision. Thank you for choosing Heroes Heating And Cooling!

Near Greenville Loop Rd, Wake Forest, NC 27587
Jade R.

Jade R.

Here during inspection of the gas package unit, a loose wire nut was found. The wire nut was tightened, and the system is now running in heat. Renewal of Heroes priority service agreement

Near Angel Star Ln, Wake Forest, NC 27587
Jade R.

Jade R.

Maintenance (2 systems: 1 Goodman & 1 Coleman gas pack) Beginning in the attic, i checked drain pan for any dust accumulation. Then checked the ductwork for potential leaks. In heat mode i inspected the flame sensor and blower motor amps, both of which displayed optimal readings. Prior to putting the doors back on, i went through a careful check for any mold or growth. The second system, a gas package unit(Coleman) i began by verifying the drain line's unobstructed flow, assessed the blower motor amps and flame sensor, all within the recommended parameters. Transitioning to air conditioning mode, i monitored the system's pressures, all of which fell within the expected range. The system's components were found to be in exceptional condition. For the other A/C unit, Goodman, allowed it to run for an extended period before checking. After the duration, i checked the pressures and found them to be consistently normal, and the system's components were observed to be in excellent co

Near Dun Loring Dr, Wake Forest, NC 27587
Jade R.

Jade R.

Arrived to perform heating maintenance. Systems are 2022 Coleman Furnace/AC which services the second floor of the home and 2022 Coleman gas pack which services the first floor of the home. Performed test/inspection of all heating components along with heating operation. Also cleaned flame safety systems and burner areas. Systems are operating at manufacturer’s specifications at this time. Spoke with homeowners about various indoor air quality solutions and the benefits of air purification systems. Will provided homeowners with more information. Thank you for choosing Heroes Heating And Cooling!

Near Lindenberg Square, Wake Forest, NC 27587
Jade R.

Jade R.

Arrived to perform heating maintenance. System is 2012 Carrier Furnace/AC which services the whole home. System has 2 zone Honeywell zoning system which allows independent control of the first and second floors of the home. Performed inspection/test of all heating components along with heating operation. Also cleaned burners and flame safety system. System is operating properly at this time. Thank you for choosing Heroes Heating and Cooling!

Near Precious Stone Dr, Wake Forest, NC 27587
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