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Raleigh, NC

Heroic AC Repair Specialists Serving Raleigh, NC

Introducing Heroes Heating & Cooling, the HVAC superheroes who have been swooping in to protect the comfort of people in Raleigh, NC since 2016! With our specialized powers in AC repair, HVAC service, indoor air quality and commercial HVAC, we are ready to take on any challenge thrown our way. We take every job seriously - there is no threat to comfort too big or too small for us to handle. Our level of professionalism, expertise, and training is unmatched, making us the go-to choice for residents and business owners in the area. Whether you need an emergency repair or just routine maintenance, we are always willing to go the extra mile to see the job through. At Heroes Heating & Cooling, we live up to our name by saving your day one HVAC system at a time!

To Learn What We're Really About, Check Out Our Reviews!

At Heroes Heating & Cooling, we take pride in being the superheroes of HVAC service. But don't just take our word for it - our best advertisements are the words of our satisfied customers. We invite you to join our legion of happy customers and check out their reviews and feedback below. Our customers have spoken, and their words will show you just how exciting and informative working with us can be. From installations to repairs and everything in between, our team is dedicated to providing the hero-level service that your home deserves. So what are you waiting for? Message us online or give us a call at 919-632-0402 and let us save the day for your HVAC needs!

Recent Jobs and Reviews in Raleigh, NC

Rated 4.6 out of 5 stars based on 24 customer reviews

Job Locations and Reviews

Cameron B.
Cameron B. Checked in
Found system drain pan full of water. Customer has a clogged drain line. Also found contactor assembly pitted. Bypassed water protection switch and system came on. Checked pressures and system is low on r22 coil. Customer has a leak in coil. Gave customer options to make repairs. Customer only wants to get the system running. Cleared drain line and drain pan. System is running at this time.
Raleigh, NC 27617
Cameron B.
Cameron B. Checked in
Checked full system found bad water protection switch preventing power to thermostat. Also found both single and dual start assembly reading below manufacture specs. Told customer every time system starts the compressor and both fans are getting damaged. Also found pitted contactor assembly. Bypassed water protection switch and found system low on r22. Customer has a leak in coil. Gave customer options to make repairs. Told customer we may not can get coil because r22 is phased out. Recommend customer replace system. Customer said she wants to wait to make decision
Raleigh, NC 27610
Cameron B.
Cameron B. Checked in
Found system drain pan full of water. Customer has a clogged drain line. Upon further inspection found weak single start assembly for upstairs system. Found pitted contactor assembly for upstairs. Found drain line broke downstairs unit. Found Weak dual start assembly downstairs system. Replaced dual start downstairs, fix drain line downstairs, cleared drain line and drain pan upstairs. Replaced single start assembly and contactor assembly under warranty upstairs. System cut back on. Found bad compressor under warranty. Gave customer options to replace compressor. Customer wants to wait
Raleigh, NC 27610
Cameron B.
Cameron B. Checked in
Preformed full system tune up for both systems. Checked all safeties. Cleared drain line. Cleaned coils. Checked blower amps 1-2.6 2-2.1. Checked combustion system Amps 1-.89. Checked upstairs heater kit amps 18. Checked compressor amps 1/5.6. 2-7.2. Checked outdoor fan amps 1-.98 2-.68. Checked pressures 1-270/140 2-275/150
Raleigh, NC 27614
Review
Heroes is totally obsessed with customer satisfaction. They really go above and beyond to make sure my system is working perfectly and that all my questions get answered.
David - Raleigh, NC 27616
Cameron B.
Cameron B. Checked in
Preformed full system tune up. Checked system for growth and leaks. Cleared drain line. Cleaned coils. Checked blower 2.5. Checked combustion system amps .59 checked flame safety system 2.45. Checked compressor amps 6.8. Checked outdoor fan amps 1.2. Checked pressures 250/125.
Raleigh, NC 27616
Cameron B.
Cameron B. Checked in
Found system frozen. Will return tomorrow
Raleigh, NC 27614
Cameron B.
Cameron B. Checked in
Found system outdoor unit upstairs making noise. Found loose screws. Tighting screws. System is quiet now
Raleigh, NC 27612
Cameron B.
Cameron B. Checked in
Preformed full system tune up. Checked all safeties. Checked duct system for growth and leaks. Checked blower amps .79. Checked compressor amps 6.38. Checked outdoor 1.57. Cleared drain line. Clean outdoor coils. Checked pressures
Raleigh, NC 27603
Cameron B.
Cameron B. Checked in
Preformed full system tune up. Checked duct system for growth and leaks. Checked all safeties. Cleared drain line. Cleaned coil. Chceked blower amps 1.46. Checked combustion system amps .46. Checked flame safety system 2.7. Checked compressor amps 5.6. Checked outdoor fan amps 1. Checked dual start assembly 39.7/4.9. Checked pressures pressures are good
Raleigh, NC 27606
Cameron B.
Cameron B. Checked in
Found power pulled outside. Pushed power back in. Upstairs is operating normal
Raleigh, NC 27613
Jade R.
Jade R. Checked in
York 14 seer heatpump systems for 1st and 2nd floors
Raleigh, NC 27613
Cameron B.
Cameron B. Checked in
Found system outdoor unit not running. Upon further inspection found high pressure open. Restarted board and system is cooling normal.
Raleigh, NC 27603
Cameron B.
Cameron B. Checked in
Found system out of charge. Did leak search and found outdoor coil leaking. Will order coil under warranty and return to install
Raleigh, NC 27613
Cameron B.
Cameron B. Checked in
Found system operating normal
Raleigh, NC 27613
Jade R.
Jade R. Checked in
HVAC Maintenance for a residential client. Installation of a new thermostat was performed for the customer. The new system is operating as per the manufacturer's specifications.
Raleigh, NC 27615
Jade R.
Jade R. Checked in
Air Conditioning Repair for a residential customer. Inspected units for cooling. Filters were clean, but the upstairs system was not cooling due to low refrigerant pressures. The refrigerant was recharged. The system is now operating as it should for the customer.
Raleigh, NC 27615
Jade R.
Jade R. Checked in
Air Conditioning Maintenance for a residential customer who needs their humidifier to be relocated. Humidifier was relocated to the side of the return air to better distribute the air. The relocation of the humidifier was successful. The system is operating as it should for the customer.
Raleigh, NC 27615
Cameron B.
Cameron B. Checked in
AC Repair for a residential customer with no airflow coming from vents. Technician sent to diagnose and repair. Ducts found dirty. Duct cleaning was performed. Filters replaced. The system is now operating as it should for the homeowner.
Raleigh, NC 27615
Cameron B.
Cameron B. Checked in
Water Heater Repair for a residential client experiencing water pressure issues. Our Heroes technician was sent to diagnose and repair. He flushed the tankless water heater. Water pressure problem on the hot side inside the house not on tankless. Cleaned flame sensor. The system is now operating as it should for the homeowner.
Raleigh, NC 27615
Cameron B.
Cameron B. Checked in
Performed spring maintenance on a Rheem HVAC system that we installed two years ago. In addition to checking that the system is perfectly operational, we always check the drainage lines and the ductwork. Our client was pleased with our professional service.
Raleigh, NC 27615
Cameron B.
Cameron B. Checked in
Preformed full system tune up. Checked both upstairs and downstairs duct system for growth and found both systems full of growth. Checked blower amps 1-2.4 2-3.1. Checked all safeties. Checked single start assembly 1-na 2-20/20. Cleared drain line. Cleaned coils. Checked compressor amps 1-8.13 2-6.9. Checked outdoor fan amps 1-1.2 2-.89. Checked pressures 1-260/120. 2-265/120
Raleigh, NC 27615
Jade R.
Jade R. Checked in
York 16 seer air conditioner and 80% gas furnace for whole house
Raleigh, NC 27613
Review
Cameron is again professional and helpful.
Nancy C. - Raleigh, NC 27613
Cameron B.
Cameron B. Checked in
Found system low on charge. Preformed leak search and found indoor heat transfer coil leaking. Also found contactor assembly pitted. Customer wants to talk to comfort advisor about replacement
Raleigh, NC 27613
Jade R.
Jade R. Checked in
York 15 seer air conditioner and 80% gas furnace for 2nd floor. Add Honeywell filter at gas furnace. Ductwork cleaning, sanitize and dryer vent cleaning.
Raleigh, NC 27614
Cameron B.
Cameron B. Checked in
Preformed full system tune up. Checked duct system for growth and found growth in duct system. Checked blower amps 3.3. Checked combustion system amps .29. Checked flame safety system amps 3.2. Checked compressor amps 5.8. Checked outdoor fan amps 1.2. Checked refrigerant pressures 300/115
Raleigh, NC 27614
Review
We had a normal semiannual service, and were told a board needed to be replaced in our older heat pump unit. When the board was replaced, a plug or jumper should have been transferred from the old board to the new board, but wasn't. Also, the heat strips were disconnected and not reconnected, with the result that we had two very cold mornings. The plug was a special order, and the technician, who was also the branch manager, did not ensure expedited service, claiming there was nothing he could do to get the plug faster. Meanwhile we were heating with heat strips, which is very expensive. I called the office, and whoever I spoke to managed to get the plug expedited. Overall, the technician, Cameron Best, is very personable and courteous, but apparently not too competent. I am glad we are moving.
Aiken - Raleigh, NC 27613
Review
Excellent
RR - Raleigh, NC 27615
Response from Heroes Heating and Cooling:

We appreciate you taking the time to leave us this excellent rating! We appreciate your business!

Review
Cameron Best was excellent. Five stars. However, he found some problems (a good thing) that were not covered by warranty. Before the appointments were even scheduled, I had to pay the entire estimated amount, up front. I think this is unacceptable. My policy is not to pay until the service has been done to my satisfaction. I'm not sure I can recommend Heroes Heating and Cooling anymore.
Jay - Raleigh, NC 27613
Review
Cameron was great. However, when I balked at the annual service cost, it suddenly came down. Not the best business practice to think we’re being presented with a higher price upfront.
Nancy C. - Raleigh, NC 27613
Review
Excellent service. Technician was in constant contact with me. Technician arrived at assigned time. The problem was identified and the technician explained in detail was the issue was. Job well done.
Piney Grove A.M.E. Church - Raleigh, NC 27612
Review
Excellent Service
Michelle - Raleigh, NC 27617
Review
Great company! I call them all the time! Very kind and customer oriented!! They do great work!!
Donald Pearsall - Raleigh, NC 27610
Response from Heroes Heating and Cooling:

Thanks for sharing your rating with us and the community.

Review
Jade did a great job explaining the job and quote regarding our problem. He was thorough and courteous and I would recommend him.
Errol - Raleigh, NC 27617
Response from Heroes Heating and Cooling:

We are pleased to know your experience with us was a good one!

Review
Excellent Service
carlo - Raleigh, NC 27614
Response from Heroes Heating and Cooling:

Thanks for sharing your rating with us and the community.

Review
Excellent service. Awesome customer service.
Piney - Raleigh, NC 27612
Response from Heroes Heating and Cooling:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Review
Rocshawn kept me abreast of the status of my system as he worked through it. He is definitely knowledgeable of the system and he's a thinker. I say he's a thinker because he went through various scenarios of, if you do this, then this will occur, if you don't do this then these are the affects. Very enjoyable, very professional. Great experience!
henry - Raleigh, NC 27613
Response from Heroes Heating and Cooling:

It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.

Review
Very knowledgeable
Gary - Raleigh, NC 27617
Response from Heroes Heating and Cooling:

Thanks for sharing your review with us and the community.

Review
Hero’s provide excellent service but for a brand new unit to need a new part after just a few months is disappointing 🙁
Mary - Raleigh, NC 27614
Review
Excellent service provided. Technician arrived on scheduled time. He explained everything as he serviced the unit.
Piney Grove A.M.E. Church - Raleigh, NC 27612
Review
Jade Robinson was prompt, efficient and very professional.
Lisa - Raleigh, NC 27610
Response from Heroes Heating and Cooling:

Your feedback is greatly appreciated. Thanks for the positive review!

Review
great service
Stan - Raleigh, NC 27616
Review
Great service!!
Malinda/Patrick - Raleigh, NC 27604
Review
He was supposed to call me about an issue with my circuit breaker and he did not
Ann - Raleigh, NC 27612
Review
Was great and effective
Avery - Raleigh, NC 27613
Review
Nick was my service agent. He did an excellent job
Keith - Raleigh, NC 27603
Response from Heroes Heating and Cooling:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Review
Very much enjoyed a great service and our technician was very thorough. Thank you guys so much.
Tommy - Raleigh, NC 27609
Review
Cameron was exceptionally helpful, professional, and attentive to the details. He provided an in-depth breakdown of our status and amazing customer service. 10/10
Ben - Raleigh, NC 27603
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