Recent Jobs and Reviews in Durham, NC
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Job Locations and Reviews
Cameron B.
Communication unit
Durham, NC 27703
Cameron B.
Put on control board unit is now running well.
Durham, NC 27713
Robert M.
Ductwork cleaning and sanitize for the first and second floor.
Durham, NC 27705
Zachary S.
Not home
Durham, NC 27712
Cameron B.
Checked full system did fall tune up. Everything is within manufacture specs. Found bad complete air movement system not passing power for heater kit.
Durham, NC 27713
Zachary S.
Checked full system everything is in factory range no reccominations at this time
Durham, NC 27703
Zachary S.
Just installed igniter and dual start also cleared drain line all for the upstairs system Rob is going to call and collect second half of payment.
Durham, NC 27713
Robert M.
14 seer Goodman heatpump system for whole house. Replace system in basement, new thermostat, new copper refrigerant lines, add emergency pan and water safety switch’s. Reinstall duct that off main trunk line. Invoice for materials and equipment $ 7,450.00 Invoice for labor $ 2,000.00 INSTALLATION 10-31-24
Durham, NC 27705
Review
Cameron was great! He did a full check and let me know what I needed now and what to keep an eye on in the future. He went above and beyond by staying late, driving over an hour round trip to get the part we needed, and did it all with an amazing attitude. We could not be happier with his service!
Response from Heroes Heating and Cooling:
We count ourselves lucky for customers like you and look forward to working with you again in the future!
Cameron B.
Found system complete air movement system bad. Replaced air movement system. System is now heating and cooling.
Durham, NC 27703
Zachary S.
Checked through full system everything in factory range on both the furnace and ac filter was dirty but ducts weren’t bad brought up that we have recommended breathe easy and surge protection before but costumer still is not interested at the moment.
Durham, NC 27704
Review
Zack was really nice, professional and helpful!
Zachary S.
Costumer claimed unit was counting to run after thermostat reached desired temperature night before but now seemed like it was working so I tested it out twice and both times it was able to cut on and off to reach desired temperature told costumer it’s working right now but if they see the issue again to give us a call
Durham, NC 27703
Zachary S.
Checked through 2022 York gas pack and 2013 Bryant furnace and ac everything was in factory range on both units costumer had work done on 2013 unit last time we arrived ducts have already been cleaned on both 1st and 2nd floor and vapor barrier is in good condition I don’t have any recommendations at this time
Durham, NC 27703
Robert M.
Goodman 14 seer air conditioner and 96% gas furnace. Ductwork cleaning for first and second floors , dryer vent cleaning. Add I-wave to first and second floor systems.
Durham, NC 27713
Cameron B.
Checked through 2022 Coleman gas pack everything is in perfect condition right now vapor barrier is already installed and ducts aren’t to dirty. No recommendations at this time.
Durham, NC 27703
Zachary S.
2022 York heat pump everything is in factory range currently.
Durham, NC 27703
Cameron B.
Duct work is clean vapor barrier is already installed checked 2023 Goodman unit everything is in factory range and I don’t have any recommendations at this time.
Durham, NC 27707
Cameron B.
Found evap coil leaking pitted contacter and broken door switch for downstairs system also found dual start out of rating airflow leak igniter gong bad and restriction in drain line for upstairs system I showed customer prices to get parts replaced on both floors costumer is going to talk to company adviser to set what we can do.
Durham, NC 27713
Cameron B.
Found upstairs system combustion system bad and heat not working. Also found upstairs Contactor assembly pitted. Found upstairs coil leaking. Also found duct systems dirty. Have customer options to make repairs. Customer will follow up with us.
Durham, NC 27713
Robert M.
Goodman 14 seer gas package system and ductwork replacement for whole house.
Durham, NC 27703
Review
We were very happy with the extensive professionalism provided by Camron . He addressed our concerns & explained our options to resolve a possible solution.
Response from Heroes Heating and Cooling:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!
Cameron B.
Found system low on r22 charge. Customer has leak in the coil. Also found contactor assembly pitted. Found heat exchanger cracked. Told customer they have to shut off heat. Comfort advisor will be out Wednesday to give options for upgrade
Durham, NC 27703
Review
Cameron was great
Cameron B.
Preformed full system tune up. Found weak flame safety system. Gave customer option to replace sensor. Customer will call Back.
Durham, NC 27703
Cameron B.
Preformed full system tune up on both systems. Found upstairs single start assembly reading below manufacture specs. Told customer every time system starts the blower motor is getting damaged. Replaced upstairs single start assembly
Durham, NC 27703
Cameron B.
Found weak igniter and flame sensor will return tomorrow to make repairs.
Durham, NC 27713
Cameron B.
System needs ductwork replaced Rob is going to talk to them Friday.
Durham, NC 27703
Cameron B.
2022 gas pack everything looks good and is clean
Durham, NC 27712
Review
Zachary was polite and answered all of my questions.
Response from Heroes Heating and Cooling:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
Review
I got brand new unit 10 months ago and have had nothing but Trouble almost making me regret I made the purchase , during install the installers seemed very confused and had to call someone during the setup , the unit has never been good, the device guy is super nice and tries but I think we have a bigger issue , I hate to write a bad review but after spending over 10k, I am very dissatisfied and disappointed thus far
Review
Good service
Response from Heroes Heating and Cooling:
Thank you for taking the time to leave such a positive review for our heating and cooling service! We're glad to hear you were satisfied with our work.
Review
He was my heroe. Thanks so much!!!!
Response from Heroes Heating and Cooling:
Thank you so much for taking the time to leave us this amazing review!
Review
Great Service
Review
Cameron was great, he helped me to program and understand a very confusing thermostat.
Review
We had some issues with our new unit we got but Cameron was the best and got our issues finally resolved
Response from Heroes Heating and Cooling:
Thank you for taking the time to leave such a positive review for our heating and cooling service! We're glad to hear you were satisfied with our work.
Review
Tech was professional and knowledgeable
Response from Heroes Heating and Cooling:
Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.
Review
I was very happy with the prompt customer service of technician who serviced my new unit.
Response from Heroes Heating and Cooling:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Review
Quick and painless
Response from Heroes Heating and Cooling:
We thank you for sharing your positive experience. It made our day.
Review
Service person showed up as scheduled. Completed the service check.
Review
Cameron Best, Technician was very professional and friendly regarding the service requested by Lynnhaven Apartment. Heroes was eager to assist when we needed most.