Heroic AC Repair Specialists Serving Raleigh, NC
Introducing Heroes Heating & Cooling, the HVAC superheroes who have been swooping in to protect the comfort of people in Raleigh, NC since 2016! With our specialized powers in AC repair, HVAC service, indoor air quality and commercial HVAC, we are ready to take on any challenge thrown our way. We take every job seriously - there is no threat to comfort too big or too small for us to handle.
Our level of professionalism, expertise, and training is unmatched, making us the go-to choice for residents and business owners in the area. Whether you need an emergency repair or just routine maintenance, we are always willing to go the extra mile to see the job through. At Heroes Heating & Cooling, we live up to our name by saving your day one HVAC system at a time!
Heating & Cooling in Raleigh, NC FAQs
There could be several reasons why your AC is making a strange noise when running in Raleigh, NC. It could be due to loose parts, worn-out bearings, or a problem with the compressor or fan motors. Debris buildup on the outdoor unit or clogged air filters can also cause unusual sounds. In some cases, the noise may indicate a refrigerant leak or an issue with the ductwork. It's best to have a professional HVAC technician inspect the system to diagnose and resolve the issue before it leads to further damage.
To Learn What We're Really About, Check Out Our Reviews!
At Heroes Heating & Cooling, we take pride in being the superheroes of HVAC service. But don't just take our word for it - our best advertisements are the words of our satisfied customers. We invite you to join our legion of happy customers and check out their reviews and feedback below. Our customers have spoken, and their words will show you just how exciting and informative working with us can be. From installations to repairs and everything in between, our team is dedicated to providing the hero-level service that your home deserves. So what are you waiting for? Message us online or give us a call at 919-632-0402 and let us save the day for your HVAC needs!
Recent Jobs and Reviews in Raleigh, NC
Customers say: The overall sentiment of the reviews is positive, with a slight negative bias. The positive reviews highlight the quality of service, professionalism, and expertise of the technicians, while the negative reviews mention issues with cleanliness and customer service. The recurring themes include praise for the technicians' knowledge, courtesy, and efficiency, as well as complaints about the quality of the cleanup and customer service.
Our Local Reviews by City
- Apex, NC (4)
- Benson, NC (1)
- Bunn, NC (1)
- Cary, NC (6)
- Chapel Hill, NC (5)
- Clayton, NC (5)
- Creedmoor, NC (5)
- Durham, NC (21)
- Efland, NC (1)
- Franklinton, NC (5)
- Fuquay-Varina, NC (3)
- Garner, NC (8)
- Hillsborough, NC (2)
- Holly Springs, NC (1)
- Knightdale, NC (6)
- Louisburg, NC (3)
- Morrisville, NC (1)
- Pittsboro, NC (5)
- Raleigh, NC (38)
- Rolesville, NC (2)
- Smithfield, NC (3)
- Wake Forest, NC (7)
- Warrenton, NC (1)
- Wendell, NC (2)
- Willow Spring, NC (1)
- Youngsville, NC (1)
- Zebulon, NC (1)
Reviews
Cameron was great and provided us very detailed information about what was wrong with our system and what can be done.
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Heroes Heating and Cooling continues to impress me long after the sale of a new unit for my house. The same competent service technicians have been coming to my house for service appointments for years so I guess they must be treating their employees well to have low turnover. They are always on time, neat, tidy, respectful, and accommodating. It's shocking how fast they get here to correct any problems, even in the busy season. Zach even took a moment to help me get a few Christmas decoration boxes down from the attic! Thank you, Heroes!
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Zach was on time and provided excellent customer service!
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Technician very professional and courteous.
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Cameron did a great job! I enjoyed working with him.
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Job Locations
Goodman 15 seer air conditioning system and 80% gas furnace
Today was a one system heating maintenance on a 2023 York 90% single stage gas furnace located in the basement. I thoroughly tested and assessed all heating and cooling components outlined on today’s report. This system is sealed very well and the ductwork is clean at this time. All heating components are functioning as expected. During today’s visit I did note lower than average refrigeration pressures. However at the time of visit the filters were due for replacement and the outdoor ambient temperature was below 65F. No issues heating issues noted today however I recommend installing an outdoo surge protector to prevent damage to sensitive electrical components in the system. An outdoor surge protector for the AC disconnect offers crucial protection against electrical surges, which can come from lightning strikes or power grid fluctuations. It helps prevent damage to your air conditioning unit’s expensive components, saving you from costly repairs or replacements. By safeguard
Competed duct-seal for both systems.
IAQ for 2 systems
Checked through 2022 Coleman furnace and ac everything was in factory range. Informed costumer about getting there ductwork sealed through the duke energy rebate.
Arrived at 11:35 forgot to press arrive still need to do all the upstairs returns and a couple replies other than that everything on the second floor systems are sealed
Checked through all three heat pumps the 2nd floor is a York unit 1st and 3rd floor units are carriers 3 systems are working properly and are in factory range ductwork condition wasn’t bad talked to costumer about duct seal.
Checked though 2023 York heat pump everything was in factory range on both heat and ac ductwork condition wasn’t bad talked to costumer about getting his ductwork seal with the duke energy rebate costumer wants to think about it and let us know.
Checked through 2021 rheem unit everything was in factory range on both the heating and ac also brought water sprayer for costumer to clean the coils. Ductwork condition was dirty talked to costumer about getting them cleaned and sanitized need to follow up costumer to see if they want to get them cleaned.
Found combustion system making really loud noise for downstairs. Customer has a bad combustion system. Also found flame safety system reading below manufacture specs. Found single start assembly reading below manufacture specs. Told customer every time the downstairs system starts the blower motor is getting damaged. Found Contactor assembly pitted. Found ignition system going out. Customer also have dirty ducts. Gave customer options to make repairs. Customer wants to talk to comfort advisor about replacement
Found downstairs system not draining properly. Recommend customer installs water circulation pump. Also found flame safety system weak. Found dual start assembly reading below manufacture specs. Told customer every time system starts the outdoor fan is getting damaged. Also told customer last tech said there could was leaking. Gave customer to make repairs. Customers wants to replace systems in the summer time
Re wired fire shut off for the first floor system unit is now running properly second floor units had the breaker box turned off.
Checked through both heat pumps upstairs was installed by us both systems were operating properly on both heat and ac talked to costumer about there ductwork condition being dirty they told me that Cameron has provided them a quote to get them cleaned and sanitized already but they want to hold off for now
Heat/ac tune up for both upstairs and downstairs both systems are heat pumps installed in October by us new ductwork and air purifiers put in with units picture of ductwork condition is in service titan both systems are running properly at the moment
Competed maintenance on two 4 year old furnaces ductwork was dirty recommended to get quote on duct cleaning costumer wants to hold off for now
Found bad control board on 2023 York heat pump office is getting it ordered we won’t know until Monday or Tuesday on when it will come in. System is under part's&labor warranty
Costumer claimed installers already grabbed heater when they got heat working.
Downstairs system is working properly we installed York heat pump recently upstairs system is a 2021 Lennox unit everything is working properly we cleaned and sanitized ductwork when we installed system.
Checked though newly installed furnace and ac split system everything is working properly currently duct work in good condition not sure if we cleaned during install.
Checked through newly installed Coleman unit equipment was in factory range ductwork was in good condition we cleaned and sanitized them when installing the unit
Costumer has 4 systems two upstairs and two downstairs. When I arrived the homeowner told me they knew that one upstairs and one downstairs system needs to be replaced but other two systems seem to be working. The two systems that don’t need to be replaced/repaired are in factory range currently (we have done some repairs on those two units in the past) the downstairs system that is not working properly has a bad compressor and the upstairs system has a leaking coil and broken deforst board costumer also has dirty ductwork I recommend to get systems replaced first costumer wants to hold off of repairs/replacement for now.
When I arrived I checked duct work found it was very clean we cleaned and sanitized duct work when we installed Goodman furnace and ac last year everything is in factory range on the furnace and ac
Checked voltage throughout unit found outside fan motor not running restarted system and fan motor mad screeching noise and came on for 5 seconds than shut down talked to Cameron and showed him video he said to go ahead and order both Condenser fan motors I sent back the information to the office to order part and let the costumer know when we can return to replace part. Costumer paid with cash.
Cleaned out duct work for all three floors
Needs to reschedule