Youngsville, NC

Board was reading flame present but gas off restarted system and it’s started working again. Control board could be going bad but system is functioning properly at the moment.

Found downstairs heater kit bad. Customer needs to replace heater kit. Will verify Warranty Monday before customer pay for repair.

Checked 2023 carrier everything on both heat pump and ac is in factory range

Costumer called due to clogged drain line said this was the second time we have cleared in the last two weeks I told them if it happened again we would need to send out the install crew to shoot nitrogen through the line.

Found system drain line clogged. Cleared drain line system is operating normal.

Found dual start week on both 2015 rheem and 2018 train unit. Costumer wants to replace

Found dual start and blower motor not running we replaced blower last year so we are coming back to replace control board and blower went ahead and replaced capacitor.

Found system outdoor unit not runnin Upon further inspection found bad dual start assembly. Also found pitted contactor. Found dirty coil. Found dirty duct system. Gave customer options to make repairs. Customer musta wants dual start and contactor assembly replacement. Replaced dual start and contactor assembly. System is now cooling

Checked through whole system found bad dual start and contacter customer wants to go ahead with the parts

Ductwork cleaning for first and second floors. One system home. Clean out all ductwork due to drywall dust.

System is operating normal

Preformed tune up. Checked duct system for growth and leaks. Found growth. Checked blower amps 2.5. Checked compressor amps 5,6. Checked outdoor fan amps .78. Checked pressures 265/150.

Found upstairs system low on r22 charge. Customer has a leak in coil. Also found single start assembly reading below manufacture specs. Told customer every time system starts the blower motor is getting damaged. Also found contactor assembly pitted. Found outdoor coils dirty. Found growth in duct system. Gave customer options to make repairs. Customer has to talk it over with husband

Found system outdoor unit not running. Upon further inspection found outdoor ambient temperature sensor bad. Will replace sensor under warranty and will return to install.

Checked complete system. Blower motor amps 1.34. Heater kit 11amps. No single start assembly. Checked all safety switches and duct work for leaks. Checked r410a refrigerant pressures 325/100. Compressor amps 11.3. Outdoor fan amps .72. Dual start assembly 44.5/5 out of 45/5. Found no surge protection. Customer said he rents the building. System is operating normal

Here a fall maintenance performed on a heat pump, and as of now has no issues with mechanical components. All amp draws are within tolerance, and are as follows. Indoor fan motor .82 heat strip bank1 17.88 bank2 17.81 compressor 4.44 outdoor fan motor .60 the dual start assembly is giving what it’s rated for at 35.2/5 uf suction pressure at 115psi discharge 380psi. Recommended a P-Mac filter to keep the system free of dust, and dirt.

Job Summary: As a maintenance technician, I conducted a thorough inspection and servicing of a two-system zone Rheem HVAC setup. The maintenance process included the following key steps: 1. Furnace Inspection: - Checked both furnaces for proper operation. - Inspected the drain pan to ensure it was clear of obstructions. - Verified that the drain line was free from debris. - Checked the flame sensors to ensure they were within the appropriate range. - Measured the blower motor amps to ensure they were operating correctly. 2. Condensing Unit Inspection: - Conducted a comprehensive examination of all components within the condensing units. - Allowed the systems to run for a few minutes to observe their performance. - Checked refrigerant levels to ensure they were at normal levels. Overall, the two-zone Rheem HVAC systems were found to be in excellent condition, despite being only a few years old. This maintenance work helps ensure the continued efficient and rel

Performed maintenance on a Rheen Gas package unit to ensure optimal performance and prepare it for the upcoming colder months. The following tasks were completed: 1. Checked the blower motor amps, which read 1.398. 2. Cleared a clogged drain line obstructed by algae and water. 3. Thoroughly cleaned the dirty coils to improve efficiency. 4. Assessed the A/C system, confirming normal refrigerant levels. 5. Evaluated the dual start assembly, noting that it's currently in good condition but may require replacement in the next summer. Upon inspection, the unit was found to be in good shape, and it is now ready to efficiently handle the demands of the upcoming winter season.

Arrived to perform 2 system heating maintenance. Systems are 2021 Coleman heat pump which services the second floor of the home and 2018 Goodman heat pump package system which services the first floor of the home. Performed inspection/test of all heating components along with heating operations for both systems. During maintenance of the second floor system I found the compressor with high starting amperage which could damage/cause the compressor to fail. System is heating properly at this time. During maintenance of the first floor system I found several issues. The dual start assembly is failing as well as the voltage distribution system being pitted from arching. Also found the compressor with high starting amperage. Lastly found the indoor air movement blower with severe bacterial contamination which is adversely affecting the air quality in the home. Provided all findings to the homeowners and discussed repair options along with other indoor air quality solutions. Homeowners

York 14 seer gas package system for first floor. York 15 seer air conditioning system and 95% gas furnace for second floor.

Arrived to perform cooling maintenance. Systems are 2021 Coleman gas pack which services the first floor of the home and 2021 Coleman Ac/Furnace which services the second floor of the home. Performed test/inspection of all cooling components along with cooling operations. Also cleared all drain lines and cleaned all coils. Systems are operating at manufacturer’s specifications at this time. Recommend installing surge protection due to the upcoming storm season. Thank you for choosing Heroes Heating And Cooling and allowing us to Save The Day!

Arrived to perform 3 system cooling maintenance. Systems are 2021 Coleman heat pump which services the second floor of the home, 2015 Rheem AC/Furnace which services the first floor of the home and 2017 TraneAC/Furnace which services the basement of the home. Performed test/inspection of all cooling components along with cooling operation. Also cleared all drains and cleaned all coils. Systems are operating at manufacturer’s specifications at this time. Recommended installed air purification systems to improve air quality in the home. Thank you for choosing Heroes Heating And Cooling and allowing us to Save The Day!

Arrived due to continued issues with AC system after major repairs. Today’s diagnostic revealed a failed air movement control for the second floor. Control was stuck in the closed position which would not allow airflow to the second floor. This would result in the AC still freezing over when first floor thermostat satisfied temperature demand. Replaced second floor air movement control as a courtesy however I recommend replacing the first floor air movement control as these components are the same age and tend to fail closely together. System is operating properly at this time. Thank you for choosing Heroes Heating and Cooling and allowing us to Save The Day!

Found system frozen. Customer has a restriction in coil and meatering device. Also found water in drain pan. Customer has a clogged drain line. Also customer has no safety drain line switch. Also noticed customer has no thermostat whip. Will return to make repairs